IT Support Officer
Job summary
The IT officer will be responsible for resolving technical issues faced by users/employees and will be one who is willing to learn and grow with changing trends of products. Any experience in resolving issues of software and hardware - networking, systems administration, and the maintenance of computer systems and CCTV cameras machines.
Job descriptions & requirements
Responsibilities:
- Assist the ICT department in all functions.
- Design and Installation of CCTV cameras.
- Provide technical support on IT equipment use.
- Set up new users' accounts, and profiles and deal with password issues.
- Conduct maintenance of hardware equipment.
- Provide support and development of server environment, telephony, and networking infrastructure.
- Maintenance and repair of computer hardware systems (Systems and printers).
- Manage systems or software implementations and/or upgrades to ensure smooth deployment of new hardware and software.
- Carry out maintenance of the company’s computing equipment and data network equipment where applicable.
- Maintain current and accurate inventory of technology hardware, software, and resources.
- Experience in Virtualization technology like VM-ware.
- Knowledgeable in Cloud Technology.
- Ensured proper system troubleshooting and maintenance while ensuring compliance with standard procedures.
- Effectively delivered Data Recovery and Data Migration services.
- Planned and carried out the configuration of computer networks.
Requirements:
- Minimum academic qualification of an OND, HND, or BSc. Computer Science or Computer Engineering, Facilities Management, Facilities Engineering, or related qualification.
- CISCO, C++, etc. is an added advantage.
- Minimum of 2 years working experience as a Tech-Person.
- Ability to walk customers through solution designs (Servers, Storage and
- Backup/recovery solutions).
- Ability to design solutions and an architectural diagram that conveys a proposed solution, and how it integrates with other vendors’ solutions.
- Knowledge and experience in networking, Oracle ERP, systems administration, and the installation and maintenance of CCTV cameras/biometric machines is very essential for this position.
Location: Proximity to Ikeja is an advantage for selection.
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