IT Officer

Responsibilities:

• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (this may be in person or over the phone)
• Repairing and replacing equipment as necessary
• Keep computer systems running smoothly and ensure users get the maximum benefit from them
• Monitor and maintain computer systems and networks
• Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults
• Replace parts as required
• Follow diagrams and written instructions to repair a fault or set up a system
• Support the roll-out of new applications
• Set up new users' accounts and profiles and deal with password issues
• Test and evaluate new technology
• Conduct electrical safety checks on computer equipment.

Requirements:

• Minimum academic qualification of a BSc degree in Computer Science, engineering or relevant field.
• Certification as IT Technician will be an advantage 
• 2 years minimum working experience
  
• Proven experience as IT Technician or relevant position.
• Excellent diagnostic and problem-solving skills.
• Excellent communication skills.
• Outstanding organizational and time management skills.
• In depth understanding of diverse computer systems and networks.
• Good knowledge of internet security and data privacy principles.

Remuneration: NGN 150,000  Monthly