ICT Supervisor (Information & Communication Technology)

Responsibilities:

• Analyze information and computing needs within the organization.
• Initiate, design, develop, coordinate and implement IT strategy, operational plans, systems, tools, policies and procedures across all levels of the organization.
  
• Oversee the procurement of IT systems.
  
• Oversee the installation and integration of IT resources.
  
• Oversee the rollout of user training.
  
• Set priorities across system development, maintenance and operations.
  
• Oversee the installation, maintenance and repair of telecommunications systems and equipment.
  
• Oversee the security of IT systems by running regular checks on network and data security.
  
• Preserve assets, data, control structures and conduct regular system, network and data audits.
  
• Ensure that all systems are operational and meet the needs of the business.
  
• Serve as the primary point of contact for all telecommunications matters.
  
• Manage the implementation of new technologies across the organization, including evaluating new hardware and software products and determining how they can improve productivity
  
• Manage and report on allocation of IT budget, forecast financial requirements, prepare an annual budget, schedule expenditures, analyze variances and initiate corrective action.
  
• Contribute towards the timely preparation and implementation of strategic, operational and budget plans.
  
• Create, review and approve budgets for capital expenditures such as new equipment purchases or facility improvements.
  
• Assist in the development of the annual budget.
  
• Identify and act on opportunities to improve and update software and systems.
  
• Develop and implement IT policy and best practice guides for the organization.
  
• Run and share regular operation system reports with senior staff.
  
• Oversee and determine timeframes for major IT projects including system updates, upgrades, migrations and outages.
  
• Manage and report on the allocation of IT budget.
  
• Manage vendor relationships and service contracts.
  
• Negotiate pricing and terms with vendors.
  
• Stay up-to-date on industry trends and developments and monitor usage and trends to identify areas for improvement.
  
• Participate in strategic planning activities with other managers in the company to ensure that all departments are working towards common goals.
  
• Monitor industry trends and competitors’ offerings to identify opportunities for new products or services that could be profitable for the company.
  
• Ensure that an adequate plan for maintenance, disaster recovery and business continuity is maintained and effectively implemented.
  
• Ensure proper documentation is maintained and updated.
  
• Handle any other duties or responsibilities assigned by the management from time to time.

Management of the overall units:

• Manage IT staff by providing leadership and guidance.
• Participate in recruiting, training and coaching employees.
  
• Communicate job expectations, and monitor and appraise performance within the department.
  
• Manage a team of technicians who provide technical support for IT problems.
  
• Provide technical leadership, foresight and senior level IT advice and information to meet needs and guide strategic and operational decision-making of Senior Management.
  
• Forming strategic alliances with other companies to optimize productivity.
  
• To carry out a competitor survey, market, micro and macro-environmental analysis so as to benchmark the performance of the company with its industry competitors.
  
• Manage all development process and ensure compliance to government policies and regulations.
  

People management:

• Direct and manage general IT operations.
• Overseeing the daily management of the IT department.
  
• Manage the performance of all staff in the department through the formal performance management system.
  
• Identify opportunities for team training and skills advancement.
  
• Identify opportunities for self-development and continuing personal development
  
• Maintain and sustain the team’s motivation.
  
• Must be Willing and ready to travel at a single notice to all part of the county
  
• Any other duties assigned by the Management.

Requirements:

• Minimum academic qualification of a B.Sc./HND degree in Computer Science, Computer Engineering, or related field.
• Advanced Certification or Master’s in IT Related courses
• Minimum of 4 years’ experience in same capacity within the industry.
• Project Management certification of training 
• Proven Technical skill technical IT skills in installation, maintenance, repair and troubleshooting equipment
• Good understanding of budgets and budget preparation
• Must possess knowledge and experience of operational systems and associated with private and public telecommunications infrastructure, including fiber optics and power line carrier.
  
• Must possess the ability to lead and motivate.
• Must have the skills to develop the IT team’s technical capacity, professionalism, and commitment.
• Excellent communication skills. 
• Experienced in developing IT system and maintenance policies.
• Possess good reporting skills.
• Adept at developing and maintaining budget.
• Able to self-motivate and motivate a team.

Location: Lagos State

Remuneration: NGN 150,000