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Human Resource/Operations Officer


Human Resources

Retail, Fashion & FMCG NGN 75,000 - 150,000
2 weeks ago

Job Summary

Our client, a leading indigenous fashion house in Ikoyi Lagos, seeks a driven, detailed Human Resource/Operations Manager who will perform all Human Resource functions, develop and maintain quality control processes and oversee the business’ daily operations.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements


  • Lead and educate team about important HR procedures and SOPs

  • Create training and development programs for the team.

  • Carry out employee Performance management and evaluations when required.

  • Manage Employee relations and conflict resolution

  • Develop and Implement HR policies and procedures

  • Ensure legal compliance with labor laws in collaboration with Management

  • Streamline operational processes

  • Overseeing day-to-day activities of the store

  • Manage operational budgets and expenditures

  • Promote efficiency by implementing improved operational procedures.

  • Coordinate between different departments/teams

  • Ensure quality control measures are developed and complied with by the team

  • Implement business strategies to meet organizational goals

  • Monitor and maintain internal HR systems and employee databases.

  • Prepare the payroll and support the CEO with the payment of staff salary

  • Keep track and appraise Retail Sales associates activities at work

  • Ensure daily and accurate records of Inventory of materials.

  • Monitor operational expenses and device budgeting systems

  • Drive business development and expansion strategies to strengthen the company's market position.

  • Supervise and drive team adherence to development and production timelines.

  • Supervise quality assurance processes (Quality control).

  • Oversee the maintenance of Store Facility.

  • Ensure steady power and water supply


  • BSc University Graduate.

  • At least 3 years Prior professional experience with the HR/Operations practical experience in a structured organization.

    Experience in a fashion company is a plus.

  • Excellent analytical and decision-making abilities

  • Demonstrated leadership and team management skills

  • Must be detailed, process driven, productive and proactive.

  • Excellent Communication and Customer Relationship skills.

  • Conversant with Excel, Microsoft Office tools and HR Information Systems.

  • Knowledge of business operations processes.

  • Experience with budgets, financial reports, and monitoring expenses is a plus.

Work- type:

Location: Ikoyi, Lagos (Accommodation is Available)

Working hours: Monday – Friday, 8:30am - 6:00pm

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