Head of Logistics

Job Summary

The Logistics Manager will oversee, material handling, transportation, delivery, and return collections. The Logistics Manager will prepare worker schedules and ensure distribution, delivery and last-mile workers follow safety rules.

  • Minimum Qualification: MBA / MSc
  • Experience Level: Management level
  • Experience Length: 10 years

Job Description/Requirements

Key Responsibilities:

  • Logistics Management
  • Managing day to day operations
  • Challenging established processes and implementing new processes to adapt to the fast growth of Jumia Services clients
  • Finding creative and innovative ways to offer a better customer experience
  • Fully understanding our information system and working with our IT team to roll out new developments
  • Working closely with the Jumia Services central team to share and implement global best practices
  • Managing relationships with clients and partners (Third-party logistics partners)
  • Responsible for the logistics P&L
  • Responsible to meet the logistics targets and KPIs including quality of customer experience

Required Qualifications & Experience:

  • A completed master’s degree from an accredited university; Degree in Engineering,
  • Operations, Supply Chain or MBA preferred
  • Proficient in Microsoft Office – Excel, PowerPoint, Word, Email, Internet, etc.
  • Proficient in Google Office Suite – Google Drive, Google Sheets, Google Docs, Gmail, etc.
  • 10 years with 2+ years direct management experience, preferably in a manufacturing, production, or distribution environment with a strong focus on logistics or alternatively consulting / banking.

We offer

  • A unique experience in an entrepreneurial, yet structured environment
  • The opportunity to become part of a highly professional and dynamic team working around the world
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures

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