Guest Experience Officer
Black Hill Hospitality
Hospitality & Leisure
Hospitality & Hotel
NGN
Less than 75,000
New
2 weeks ago
Job Summary
We are seeking to employ the services of a Guest Experience Officer for a Hotel and Shortlet Apartment in Lekki.
- Minimum Qualification:Diploma
- Experience Level:Mid level
- Experience Length:2 years
Job Description/Requirements
Responsibilities:
- To maximize hotel revenue and guest satisfaction by receiving, handling, and processing guest reservations by providing efficient, prompt, trouble-free, and courteous Front Office service connected with arriving, and in-house guests.
Requirements:
- Diploma in Hotel Management or related field, bachelor’s degree (an advantage).
- Prior experience working in a 5-star hotel.
- Excellent communication skills both orally and verbally
- Open to learning
- Looking to grow in the hospitality space
- Attention to detail
- Team player
- Quick learner
- Mature
- Trustworthy, possess self-control and motivation.
- Ability to use and operate computer software e.g. Opera, Microsoft word, and Microsoft Excel.
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