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2 weeks ago

Job Summary

We are seeking to employ the services of a Guest Experience Officer for a Hotel and Shortlet Apartment in Lekki.

  • Minimum Qualification:Diploma
  • Experience Level:Mid level
  • Experience Length:2 years

Job Description/Requirements

Responsibilities:

  • To maximize hotel revenue and guest satisfaction by receiving, handling, and processing guest reservations by providing efficient, prompt, trouble-free, and courteous Front Office service connected with arriving, and in-house guests.


Requirements:

  • Diploma in Hotel Management or related field, bachelor’s degree (an advantage).
  • Prior experience working in a 5-star hotel.
  • Excellent communication skills both orally and verbally
  • Open to learning
  • Looking to grow in the hospitality space
  • Attention to detail
  • Team player
  • Quick learner
  • Mature
  • Trustworthy, possess self-control and motivation.
  • Ability to use and operate computer software e.g. Opera, Microsoft word, and Microsoft Excel.

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