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Travel Specialist
AFARI Travels & Tours Limited
Hospitality & Leisure
Tourism & Travel
NGN
Confidential
New
1 week ago
Job Summary
We are looking for an experienced Travel Specialist to join our team! If you are passionate and enthusiastic about traveling, and if you love improving others' travel experiences, you will love this job! Multilingualism is an advantage. We seek a specialist who can interact with clients and help them make informed decisions on their travel plans. The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.
- Minimum Qualification: Diploma
- Experience Level: Mid level
- Experience Length: 3 years
Job Description/Requirements
Objectives:
- Determining clients' needs and suggesting suitable travel packages
- Organizing travels from beginning to end, including tickets, accommodation and transportation
- Supplying travellers with pertinent information and useful travel/holiday materials
- Promote sales & profit goals
Responsibilities:
- Research, explore and study different travel destination options
- Research destination and travel prices, customs, weather conditions, reviews etc.
- Research and study clients’ specifications and wishes
- Plan and sell transportations, accommodations, insurance and other travel services
- Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations
- Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travellers
- Book transportation, make hotel reservations and collect payment/fees
- Use promotional techniques and prepare promotional materials to sell itinerary tour packages
- Deal with occurring travel problems, complaints or refunds
- Attend travel seminars to remain updated with tourism trends
- Enter data into our software and maintain client files
- Maintain relationships with key persons
- Network with tour operators
- Maintain statistical and financial records
- Meet profit and sales targets
Requirements:
- 3 years of experience as a Travel Agent or similar role
- Diploma/BA in Hospitality, Travel, Tourism, Business or similar relevant field
- Knowledgeable about travel, tourism, offers & its trends
- Good knowledge of travel software
- Good sales and presentation skills
- Critical thinker and problem solver
- Multitasking and time-management skills, with the ability to prioritize tasks.
- Proficiency in Microsoft Office Suite.
- Professional attitude and appearance.
- Solid written and verbal communication skills.
Work Type: Hybrid Job (minimum of 3 physical work days per week)
Remuneration: NGN 100,000 - 150,000 per month.
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