Immediate Start
New
2 weeks ago
Front Desk Officer / Records Officer
Twins Clinic and Hospital
Medical & Pharmaceutical
Healthcare
NGN
75,000 - 150,000
Easy Apply
Skills Required
Microsoft Word and Excel Email Correspondence Excellent Communication SkillsJob Summary
We seek to hire a Front Desk / Records Officer to help provide a friendly and professional first impression to all patients and callers.
- Minimum Qualification : OND
- Experience Level : Entry level
- Experience Length : 1 year
- Working Hours : Rotating Schedule
Job Description/Requirements
Responsibilities:
- Providing a friendly and professional first impression to all patients and callers.
- Managing incoming calls, directing them to the appropriate personnel or department, and taking messages when necessary.
- Assigning patients to their respective Doctors
Requirements:
- Excellent verbal and written communication skills are crucial for interacting with a diverse range of people.
- A customer-focused attitude and the ability to handle customer inquiries and complaints effectively are essential.
- Strong organizational skills are necessary for managing multiple tasks, maintaining records, and keeping the front desk area tidy.
- The ability to handle multiple tasks simultaneously is important, as front desk officers often juggle phone calls, visitor interactions, and administrative duties
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