Executive- Technical Support Service

Responsibilities:

• Provide technical support to Sales team by organizing seminars and product demo and presentation to key customers and distributors
• Plan & ensure various technical meets and product demo with key influencers like Architects, Engineers, Contractors, Painters, Masons, etc.
• Effectively handle quality related complaints and provide adequate After Sales Service.
• Carry out various in-house technical training programmes.
• Plan and ensure dissemination of technical information to customers through generation of literatures, Demos, mailers etc.
• Analyze competitor’s quality.
• Nurturing of key contacts.
• Training & development of Junior Customer service personnel.
• Conducting market research.
• Preparation of reports for HO.

Requirements:

• Minimum academic qualification of HND in Civil Engineering from a premier institute
• 3 - 5 years relevant experience in large construction / building material / construction chemical / paint companies  
• Excel, Word, Power point
• The ideal candidate should have experience in partnering with an executive team and have a high level of written and oral communication skills.
• High level of initiative and assertiveness
• Excellent team skills
• Ability to work with a sense of urgency, effectively balancing multiple requests and tasks.
• Ability to work within a very diverse workplace and environment. 
• Must have strong strategic planning/account planning experience.
• Proven skill in consumer insight mining
• High level of analytical and problem-solving skills.

Location: Lagos

Remuneration: NGN 250,000 Net with Commission on Sales

Note: Candidates with experience working in manufacturing and cement companies are encouraged to apply.