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Customer Service Executive

Pruvia Integrated

Customer Service & Support

Recruitment NGN 75,000 - 150,000
Easy Apply
New
3 days ago

Job Summary

We are seeking a motivated and detail-oriented Customer Service Executive to join our dynamic team. The ideal candidate will be computer-savvy, proficient in software applications such as Corel Draw and MS Suite, and experienced in email marketing and social media management. This role is essential in ensuring our customers receive top-notch service and support while also engaging with our audience through various digital platforms.

  • Minimum Qualification : HND
  • Experience Level : Entry level
  • Experience Length : 1 year

Job Description/Requirements

Responsibilities:

  • Respond promptly to customer inquiries via phone, email, and social media platforms.
  • Provide accurate information regarding products and services, and resolve customer issues efficiently.
  • Utilize Corel Draw for graphic design tasks as needed, including creating marketing materials and social media graphics.
  • Assist in the development and execution of email marketing campaigns.
  • Engage with customers on social media platforms and respond to inquiries and comments.
  • Help create and schedule social media content, and assist in executing social media strategies.
  • Provide feedback to management on customer trends and concerns.


Requirements:

  • A degree in any related field.
  • Proven experience in customer service or a related role.
  • Proficient in Corel Draw, and MS Suite (Excel, Word, PowerPoint), and familiar with email marketing tools.
  • Strong understanding of social media platforms and best practices.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to multitask and manage time effectively in a fast-paced environment.


Location: Ikeja

Remuneration: NGN 70,000 – 100,000

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