Job Summary

We are looking to hire an experienced individual to fill this position.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

Responsibilities:

  • Develop and monitor a credit control system in collaboration with sales and marketing, finance, and executive team members.
  • Establish policies that follow customer service best practices while ensuring customers submit payments on time.
  • Check consumer credit reports, approve or deny applications and communicate decisions to the appropriate personnel in a timely manner.
  • Negotiate payment plans with consumers and set Credit terms and conditions accordingly.
  • Maintain loan records, conduct regular analysis of the credit-control system and implement changes as needed to reduce bad debts.
  • Report any payment issues to management or the appropriate team.
  • Follow up on overdue invoices and payments and implement company collections procedures as necessary.
  • Look for ways to improve debt collection processes.

Requirements:

  • Understanding of the end to end Accounts Receivable process
  • Strong communication skills, both written and verbal
  • Ability to build relationships with internal and external stakeholders, including Management
  • Excellent organizational and time management skills
  • Ability to prioritize and multitask
  • High level of accuracy and attention to detail
  • Tenacity and ability to have difficult conversations
  • Willingness to escalate debt issues
  • Intermediate computer software skills, including Excel and Accounting packages

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