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1 week ago

Job Summary

As a Call Center and User Engagement Agent, you'll handle inbound/outbound calls, assist with inquiries/reservations, and engage users on social media. The role involves a rotating shift schedule, requiring availability for nights, weekends, and public holidays.

  • Minimum Qualification : Others
  • Experience Level : Internship & Graduate
  • Experience Length : No Experience/Less than 1 year

Job Description/Requirements

Responsibilities:

  • Handle incoming calls, customer inquiries, and reservations.
  • Provide product info, resolve issues, and maintain accurate records.
  • Collaborate with team to ensure customer satisfaction.
  • Meet performance targets.


Requirements:

  • University undergraduates/fresh graduates
  • Strong communication skills, shift flexibility, social media activity, and basic computer skills.
  • Resident of Ibadan or willing to relocate.

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