Business Systems Integration Lead

Responsibilities

Key Responsibilities for the Organization:

• Be overall accountable for all IT-related aspects (architecture, technology, support, maintenance, quality, deployment, improvements/enhancements, privacy, security, risk, monitoring and incident management) of a defined portfolio of applications
• Be overall responsible for the governance and oversight of that portfolio of applications
• Efficiently elicit and analyse requirements from all of the internal stakeholders, consolidate and maintain a roadmap, plan the execution with milestones and deliverables, get buy-in from stakeholders and ‘go/no-go’ decision from senior management
• Contribute to application evaluations and implementations
• Propose buy/make solutions to support process optimization and business growth
• Ensure effective systems integration, operation and maintenance
• Ensure the use of best in class software development practices (coding, testing, deployment, security) whilst avoiding regressions
• Remove roadblocks and escalate where appropriate
• Communicate clearly with team members, internal stakeholders and leaders
• Build relationships with all internal parties: communicate, motivate, and inspire team members; gain influence, trust, and credibility within the organization to build and foster collaborative working relationships
• Ensure compliance with company policies, processes and legal guidelines
• Provide simple solutions to complex problems by understanding business requirements and applying application domain expertise
• Ensure all common processes and procedures are documented and easily accessible by all relevant parties

Key Responsibilities for the Team:

• Set priorities (backlog triaging and grooming) for the work undertaken by the team
• Support team members in applying best practices throughout the analysis, estimation, design, development, and deployment of new software and systems
• Ensure team effectiveness, utilization and performance are at high levels
• Participate in the recruitment and onboarding of team members
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Requirements

• Proven experience in business processes and workflows automation and optimization
• Solid experience in translating business processes into requirements and objectives and into the right technical solutions
• Knowledge of enterprise architecture, systems architecture, integration architecture and data architecture standards, frameworks and practices
• Strong analytical skills, proven problem solver, pragmatic and attention to detail
• Strong project management and time management skills
• Solid experience in designing, building, supporting and managing business critical, data-driven Web Applications in a Linux environment
• Strong understanding of software engineering and best practices
• Experience in systems benchmarking and buy or make analysis
• Experience in connecting business systems and understanding the challenges
• Experience with the implementation of Continuous Integration practices and tooling to support automated build, delivery and regression test of commercial software
• Proven experience in managing relationships with vendors/consultants, IT teams and internal stakeholders
• Experience working with API’s from commercial software applications, such as CRM or ERP systems
• Experience in task triaging and setting priorities
• Good interpersonal skills: outgoing and engaging individual who is effective at building good working relationships with all levels of the organization
• Good English language skills (both verbal and written). Ability to work and communicate in an online, globally distributed environment
• An interest in staying hands-on technically, as well as wearing the team management ‘hat’
• Coaching and mentoring experience
• Understanding of BPMN-based diagrams and familiarity with Low-Code/No-Code platforms would be a big plus