Assistant I.T Support Officer

Responsibilities:

• Provide first-level technical support to staff across all departments (sales, leasing, facility management, etc.).
  
• Install, configure, and maintain computers, printers, network devices, and mobile equipment at office and site locations.
  
• Assist in managing real estate applications such as property management systems, CRM software, and document management tools.
  
• Set up and maintain email accounts, user profiles, and access permissions for new and existing employees.
  
• Troubleshoot hardware, software, and network issues to minimize downtime.
  
• Monitor and maintain the company’s LAN/WAN, Wi-Fi networks, and internet connections across offices and site offices.
  
• Support data backup, security, and system update procedures to protect company information.
  
• Keep an accurate inventory of IT assets (laptops, routers, modems, etc.) and update maintenance logs.
  
• Coordinate with external vendors for equipment repairs, upgrades, or software licensing.
  
• Assist in training employees on the proper use of company systems, cybersecurity practices, and new technologies.

Requirements:

• OND, HND, or BSc in Computer Science, Information Technology, or a related discipline.
  
• Minimum of 1–2 years of experience in IT support, preferably within a real estate or corporate environment.
  
• Working knowledge of Windows and Mac OS, networking (LAN/WAN), and cloud-based systems.
  
• Familiarity with real estate technology platforms (e.g., property management systems, CRM tools, and listing portals).
  
• Strong problem-solving and interpersonal skills.
  
• Ability to multitask, prioritize, and provide support to multiple office sites.
  
• Professional certifications (CompTIA A+, N+, or Microsoft Certified) are an advantage.