After-Sales Solar Engineer

Responsibilities:

• Supervise and inspect installed solar systems to ensure proper functioning and compliance with design standards.
• Conduct system commissioning, including performance testing and verification of energy output.
• Provide remote and on-site technical support for troubleshooting system faults and failures.
• Handle warranty claims, liaise with manufacturers, and ensure timely resolution of product issues.
• Schedule and perform routine maintenance visits to inspect clean, and test system components.
• Document all service activities, maintenance reports, and client communications.
• Train end users on system operation, safety protocols, and basic troubleshooting procedures.
• Maintain a service log and track performance data for continuous system improvement.
• Respond to customer complaints, inquiries, and service requests within agreed timeframes.
• Recommend system upgrades or improvements where necessary.

Requirements:

• Bachelor’s degree or HND in Electrical Engineering, Renewable Energy, or a related field.
• Minimum of 3 years of experience in solar PV system installation, maintenance, or technical support.
• Solid understanding of solar PV components including inverters, batteries, and monitoring systems.
• Knowledge of design Software ( Pvsyst , Homepro, Helioscope, Open Solar)
• Ability to read and interpret technical drawings and wiring diagrams.
• Familiarity with diagnostic tools and testing instruments used in solar PV systems.
• Certification in solar PV installation or maintenance.
• Experience with hybrid and off-grid solar systems.
• Proficiency in using system monitoring platforms and diagnostic software
• Knowledge of lithium battery technologies and Battery Management Systems (BMS).
• Previous experience in a customer-facing role with strong troubleshooting capability.