Telemarketer

Responsibilities:

• Identify and qualify prospects based on interest in renewable energy solutions.
• Make outbound prospecting calls to potential or existing customers to inform them about a product or service using scripts
• Engage potential customers in meaningful conversations educate and respond to their inquiries to understand their energy needs.
• Follow up on customer leads and ensure all questions and concerns are addressed in a timely manner.
• Maintain accurate records of all sales interactions and transactions in the CRM system.
• Work closely with the sales and marketing teams to align efforts to maximize sales opportunities and provide feedback on customer interactions, preferences, and market trends to inform marketing and product development strategies.
• Stay up-to-date with the company’s renewable energy product portfolio, features, benefits, and competitive advantages.
• Build and maintain strong relationships with potential and existing customer
• Prepare and submit daily, weekly, and monthly sales reports to the Sales Manager, and provide insights and suggestions for improving telesales processes and customer engagement.
• Schedule meetings with prospective clients for the sales team. 

Requirements:

• Minimum of an HND/BSc. in Communications or Business Administration or other related fields.
• At least  1 year of cognate experience as a call center or telesales/telemarketing personnel
• Excellent in spoken and written English
• Teachable and curious
• Problem solver, organized and self-starting
• Excellent listening and people management communication, negotiation skills
• Experience using Microsoft Office (Excel, PowerPoint, and Word) 
• Experience using virtual meeting platforms such as Zoom & Google Meeting