We are a leading telecommunications company that is in the process of transforming into a technology company, and build the largest and most valuable platforms, drive industry leading connectivity, create shared value and accelerate our portfolio transformation. Our goal is to create a culture that values innovation, agility, and learning, where everyone feels included and where data is leveraged to create value for our customers, in order to support delivery of our ambition.
General working conditions:ÂNormal MTN Benin working conditions May be required to work extended hours Anywhere/Anytime work
Continuous Risk & Compliance Management & Reporting:Perform and encourage continuous and effective risk management practice within your activities. Promote risk-based decision taken. Ensure effective escalation of key risks, compliance breach and non-ethical issues.Â Demonstrate and encourage ethical behaviors. Promote Business continuity best practices and compliance to applicable regulations and internal PPPs (Policy, Process and Procedures).
Supervisory / Leadership / Managerial Complexity.Staff Leadership and Management Coach and mentor direct reports to ensure staff motivation is high to achieve high performance areas.Â Ensure skill transfer for staff development, motivation and business continuity. Guide and direct suppliers and third parties in achieving Opco objectives. Identify staff training and development needs and implement necessary actions. Manage team (including recruitment, on-boarding, attrition) Set goals and objectives for direct reports, monitor progress and maintain motivation Set up appropriate structure to meet departmental management objectives
Know l edge:MTN Business environment and policies Cost Management MTNBâs Business Plan Good understanding of business priorities Understanding of local market Planning And Budgeting Stakeholder Relations Management Brand Management Channel Marketing Marketing And Sales Acumen Product Knowledge Planning and Budgeting Deep knowledge and understanding of local mobile payment market Deep knowledge of local Central Bank rules and regulations Good knowledge of Trade Marketing principles and processes Vendor Management Quality Assurance Knowledge in Customer Service / Customer Experience Management Service Level Agreement Management Change Management
Competencies:Strategy Formulator Strategy Implementers Decisive Problem Solver Innovative Value Creator Guiding People Manager Relationship Builder Results Achiever Operationally AstuteÂ
Behavioral Qualities :Customer-centric Resilient Empower people Market awareness Accountable Inspirational People Leader Culture & Change Champion
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