Senior Applications Technical Specialist


Medical & Pharmaceutical

Unspecified NGN Confidential
1 month ago

Job Summary


Job Description/Requirements

51,000 people. 49 countries. Over 120 office locations.
Weâre not just engineers. Weâre a global team of data scientists, consultants, construction workers and innovators all working to create a better tomorrow. Every day, we help customers in energy, chemicals and resources get one step closer to solving our planetâs toughest issues. Climate change. The energy transition. Digital transformation. And how we can deliver a more sustainable world.?

Whatever your ambition, thereâs a path for you here. And thereâs no barrier to your potential career success. For more information, visit

What - How - Why

Project Implementation

·Participate in project discussions, investigate and understand project requirements, and take the lead with the development and adherence to the Project Information Management Plan.Revise the plan as needed when changes occur that affect the use of Smart 3D/3Dx and related activities.

·Set up and configure projects and users in Smart 3D/3Dx and related systems.

·Deliver presentations to the project team as required.

·Develop training schedules and deliver required training.

·Maintain a strong working relationship and rapport with projects to ensure objectives are being met and solutions applied are effective.

Project and User Support

·Provide Smart 3D/3Dx system support to projects and users at 2nd and 3rd tier levels using Service Now.

·Proactively seek out ways to help projects and users to maximize efficiency using Smart 3D/3Dx.

·Monitor the use of Smart 3D/3Dx to ensure compliance with global standards and that each functionâs activities support the next, and ultimately support the required and effective use of Smart 3D/3Dx at all project locations (including site offices).

·Perform system health checks throughout the project lifecycle and close out projects with lessons learned.

·Practical knowledge of Smart APIâs, .NET, C# programming language, Automation and SQL


·Provide training to users online with global standards and project requirements.

·Assist with the development and maintenance of training documentation.

New Release Testing and Implementation

·Test all modules/functions used in the global standard configuration.

·Ensure projects will not be negatively impacted by the upgrade.

·Report issues to vendor for resolution as needed â expedite solutions.

·Plan and support production rollout.

·Communicate changes to the users.

·Monitor success post rollout â manage issues.

Systems Knowledge and Continuous Improvement

·Maintain in-depth knowledge of Smart 3D/3Dx System in all modules and associated work processes.

·Maintain a high level of understanding of functional work processes and procedures, overall EPC business, and project execution.

·Investigate ways to improve productivity, efficiency, or information availability and visibility for projects.

·Evaluate new system functionality and determine if fit for purpose.

Collaboration with the Business

·Regular meetings with the Locations Functional representatives for Smart 3D/3Dx in the specific region

·Coordinate in-house education, promotion and awareness programs for project staff and business unit managers

·Input to proposals and presentations with respect to our integrated execution capabilities at Worley.

Develop Location Support Team Capability

·Develop location support team capabilities for Smart 3D/3Dx and implementation, training (train the trainer), and 2nd tier support (where location support teams are available, the global team is 3rd tier support for advanced issues).

·Communicate regularly with location support teams regarding changes in System that may impact projects and users, and to understand the status of project implementation and usage effectiveness.

Responsible for personal safety, safe working practices etc. Understand and follow the Worley Life - safety and well-being approach.

Support Project Information Manager in planning and coordination of Project Delivery Systems configuration, implementation, integration and training during start-up of new projects as they apply to Smart 3D/3Dx systems.

Job Specific Knowledge:

·10+ yearsâ experience with Smart 3D/3Dx systems usage, support, administration, configuration, automation and integration.

·Comprehensive understanding of Smart 3D/3Dx principles.

·Strong overall understanding of project requirements, deliverables and workflows.

·Ability to effectively deliver presentations to both internal and external stakeholders.

Industry Specific Experience:

·10+ years of relevant mechanical and piping engineering experience; preferably using Smart 3D/3Dx or equivalent.

Education â Qualifications, Accreditation, Training:

·A recognised degree or equivalent qualification/experience.

HSE Capability:

·Demonstrate behaviour and business practices commensurate with a culture of worldâs best health, safety, and environmental performance.

IT Skills:

·Proficient in MS Office applications.

·General knowledge of systems (operating systems, software installation, and configurations).

People Skills:

·Excellent verbal and written communication skills, strong organizational skills, detail oriented, self-motivated, and efficient.

·Ability to apply intelligence and knowledge to problem solving and meet deadlines.

·Be able to coordinate work with other offices.

·Be a team player and able to work effectively in a virtual team.

·Be service oriented.

·Be proactive â not reactive.


·Responsible for working within the provisions and guidelines of the Worley Quality Assurance system

What we offer you

Providing an agile culture and challenging work opportunities results in a positive work environment. Our people enjoy competitive compensation packages and a fun, personal, collaborative and safe working environment. We value equal employment opportunity and are committed to promoting fairness, equality and diversity.

Our policy is to conduct background checks for all candidates who accept an offer of employment with us.

If you have the passion and talent to keep up, it's time to test the limits of what you can become. Find your future with Worley.

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