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2 weeks ago

Job Summary

Our client, a key player in the Hospitality industry seeks the services of an Operations Officer, This role involves coordinating various aspects to deliver exceptional leisure experiences.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements

Responsibilities:

  • Assists upper management in setting goals that promote company growth
  • Oversees daily activity of the team
  • Prepares budgets, schedules, and other organizational reports as needed
  • Manages team workloads to meet goals and deadlines
  • Ensures customer requirements are met promptly
  • Promotes and enforces safety in the workplace
  • Identifies improvement areas and plans and implements systems to boost company effectiveness
  • Executes plans designed to meet company goals by changing policies and coaching employees
  • Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
  • Manage procurement processes and coordinate material and resources allocation
  • Oversee customer support processes and organize them to enhance customer satisfaction
  • Review financial information and adjust operational budgets to promote profitability
  • Revise and/or formulate policies and promote their implementation
  • Manage relationships/agreements with external partners/vendors
  • Evaluate overall performance by gathering, analyzing, and interpreting data and metrics
  • Ensure that the company runs with legality and conformity with established regulations


Qualifications:

  • At least 2 years of relevant experience
  • HND/Bachelor's degree in Business Administration or a relevant field.
  • Proven experience in operations management, preferably in the leisure or hospitality industry.
  • Strong organizational and multitasking skills
  • Excellent communication and interpersonal abilities.
  • Problem-solving mindset and attention to detail.


Location: Lekki, Lagos, Nigeria


Remuneration: NGN 100,000 -150,000 Gross

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