ICT Supervisor
Job summary
We are seeking a hands-on ICT Lead to manage the Company’s ICT and telecommunications services, including IT support, networks and Internet services, telecoms/CUG systems, website and email administration, cybersecurity, CCTV and AV systems, and digital media support. The role supports reliable ICT operations in line with ISO 9001:2015 requirements
Job descriptions & requirements
Responsibilities:
- Provide hardware and software support for computers, mobile devices, printers, and business applications.
- Support networks, Internet services, user accounts, backups, and telecom systems, including VoIP/PBX and CUG management.
- Install and maintain CCTV systems and virtual meeting/AV equipment.
- Manage company website, email systems, and cybersecurity controls.
- Support digital marketing through graphics and social media content.
- Maintain ICT documentation, provide user support and training, and coordinate vendors in line with ISO 9001:2015.
Requirements:
- Bachelor’s degree in Computer Science, Information Technology, Information Systems, Multimedia Design, or related field.
- Relevant certifications such as CompTIA, CCNA, Microsoft 365, or related qualifications will be an advantage.
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