Telesales Officer

Responsibilities:

• Identifying potential customers through networking initiatives, cold-calling, and email communications.
• Preparing and delivering sales presentations to potential and existing customers.
• Preparing regular sales reports as well as sales territory plans.
• Researching competitors’ products, pricing, and product success to determine customer preferences.
• Developing innovative sales strategies to achieve sales goals.
• Resolving customer complaints in a timely and professional manner to maintain customer loyalty.
• Expanding industry knowledge by attending educational workshops and reading professional publications.
• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
• Sells products by establishing contact and developing relationships with prospects; recommending solutions.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Prepares reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.

Remuneration: NGN 60,000 - 70,000

Location: Benin