Programme Technical Manager

Job Description

The Programme Technical Manager will have responsibility for all aspects of technical and operational programme management in order to optimise programme performance and outcomes, and supervise the implementation of the programme. S/he will be responsible for designing and reviewing m2mâs programme intervention in Nigeria, systematic monitoring of programme results against targets and work plans, development and operationalisation of programme standards, and employing data for decision-making and course correction. The Programme Technical Manager will ensure programme effectiveness and cost efficiency through appropriate human and financial resource management. The Programme Technical Manager, with the Programme Officer, will supervise m2mâs direct service activities, building the capacity of frontline staff. S/he will ensure effective coordination with key stakeholders including government, donors, other implementers, and private sector, and support the Country Director in representing m2m at technical working groups, conferences, and other forums. S/he will also support the design and development of proposals for programme funding. The position will be based in Abuja, Nigeria and report to the Country Director (CD). 

Technical Support and Quality Improvement:

Provide technical leadership and support to the m2m in-country team around start-up and implementation processes. Provide technical oversight and management of the implementation and monitoring of project activities.  Support the design of, and maintain/review, m2mâs programme toolkit (including training, standard operating procedures, service delivery and monitoring tools) for Nigeria.  Lead recruitment, training, and capacity building of site staff  Lead and/or support the development of technical scopes of work for new funding proposals.  Facilitate knowledge and information sharing of national and global issues and developments relevant to m2mâs programming, including from other m2m countries, among project team. 

Programme Management:

Ensure quality implementation of m2mâs programme. Support the development and implementation of site-level activities. Conduct routine supportive supervision, mentorship, and monitoring of site-level activities, oversee monthly analysis of supportive supervision results and other technical assessments.  Work with programme and monitoring and evaluation (M&E) staff to routinely review Quality Assurance/Quality Improvement (QA/QI) programme performance reports and identify data-driven quality improvement activities, capacity building and training needs, and develop capacity building and implementation plans to address gaps. Lead project review meetings and provide proactive updates on project performance.  Collaborate and support M&E Officer to ensure data and reporting quality. Support the site-level use of m2m quality improvement and strategic management tools, both paper and electronic.  Develop internal and donor deliverables, including annual workplans, routine performance reports and presentations, working closely with the CD and M&E staff. Provide input into development of deliverables for other functional areas including budgets and monitoring and evaluation plans.  Provide input into monthly expenditure projections, working closely with CD and finance manager to monitor programme expenditures to remain within budget and analyse expenditure trends. Institute functional systems, processes, and procedures required to ensure programme activities are implemented in full compliance with donor, m2m, and national policies and requirements. Manage programme staff. Support Programme Officer in managing and building capacity of project staff.

Stakeholder Relations and Engagement:

Support the Country Director in building and maintain relationships with key stakeholders, including government and donor representatives.  Actively participate and represent m2m in Technical Working Groups and relevant forums at national and state level.  Ensure close working relationships with government and partner organisations to ensure harmonised efforts and coordination of project activities.  Provide country intelligence and insight to resource mobilisation team, meet with potential donors to expand in country portfolio.