Pharmacy Technician

Job Summary

Provide real-time support to pharmacies with point of service inquiries.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements

Job Responsibilities:

  • Educate prescribers on formulary and prior authorization processes.
  • Provide front-line customer support for a diverse portfolio of customers.
  • Enter customer data and other relevant information into our documentation tool.
  • Assist members with pharmacy benefit inquires.
  • Adhere to standard operating procedures to ensure contact handling accuracy and operational effectiveness.
  • Responsible for handling inbound telephone inquiries from members, pharmacies, and prescribers
  • Effectively communicate issues and resolutions to customers and appropriate internal staff.
  • Consistently meet established productivity, schedule adherence, and quality standards

Education/Experience:

  • 2 years of pharmacy experience.
  • Pharmacy Technician Certification 
  • Bachelor’s Degree or equivalent experience.

Location: Ikoyi and Egbeda


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