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1 month ago

Job Summary

We are looking to hire an operations manager would manage all activities related to daily functions as well as planning and strategizing in an organization.

  • Minimum Qualification: Degree
  • Experience Level: Senior level
  • Experience Length: 5 years

Job Description/Requirements

Responsibilities:

  • Manage the day-to-day operations in accordance with company policies and standards to maximize profitability and efficiency.
  • Develop strategic goals which will help make a significant impact on growth of the Unit.
  • Overseeing customer service teams and ensuring that customer inquiries and complaints are handled effectively.
  • Ensuring that all Logistics and mobility processes are efficient and effective.
  • Assist in fine tuning operational methods for the departments while improving the overall efficiency.
  • Develop policies and procedures for implementing quality and customer-service standards.
  • Conduct operational audits and ensure processes follow corporate policy
  • Work effectively with the Management to implement various operational cost-effective policies and procedures and help maximize the revenues thus enhancing the profitability of the company.
  • Implement necessary checks and balance to mitigate operational risks across all departments and to ensure the best interest of the company.

 

 

Requirements:

  • Minimum academic qualification of Bachelor's Degree in Operations Management, Logistics, Supply Chain Management, or a related field.
  • At least 5 years of experience in Operations Management, Logistics and Customer Service with a proven track record of success.
  • Experience with up-to-date CRM software.
  • Excellent communication and leadership skills, with the ability to manage and develop a team
  • Driving skills and knowledge of road safety and traffic rules.


Location:
Lekki, Lagos

  • Must be resident with Lekki and its environs

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