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3 weeks ago

Job Summary

The Operations Manager will ensure smooth and efficient running of the day to day activities of a business by optimizing processes and procedures that meet customer expectations in a cost effective manner.

  • Minimum Qualification: Degree
  • Experience Level: Senior level
  • Experience Length: 5 years

Job Description/Requirements

Responsibilities:


  • Develop and implement strategies that drives operational efficiency
  • Maintain constant communication with management, staff and vendors as needed
  • Ensure smooth running of operations in a standard cost effective way
  • Examine financial data as necessary to design plans to increase profitability 
  • Support in recruitment and training of staff
  • Carry out proper staff supervision
  • Perform quality control 
  • Formulate processes and procedures 
  • Manage budget and forecast
  • Improve existing operational management systems 
  • Oversee office management, inventory and procurement 
  • Constant improvement of customer service 
  • Ensure timely delivery of all operational activities 
  • Work closely with external teams as needed
  • Prepare well documented reports and analysis of data gathered 
  • Perform other duties as assigned



Requirements:


  • Minimum of a BSc degree in business, IT, Business or related field
  • At least 5 years work experience  in related field (tech, logistics)
  • Minimum of 2 years experience in a supervisory/managerial role
  • Experience in conflict management  and negotiation 
  • Proven ability in successfully managing a budget 
  • Strong IT skills and background 


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