We are looking for a talented, eager, content customer service officer to join our team and have full responsibility across our platforms.
- Minimum Qualification:HND
- Experience Level:Graduate trainee
- Experience Length:No Experience/Less than 1 year
- Manage all orders
- Answer customer inquiries via phone, email, and in-person
- Update customer records in the system, including notes about interactions
- Manage Social Media Page(s)
- Managing customers through phone calls and messages.
- Pitch ideas for improving customer care.
- Develop a rapport with customers
- Make recommendations to management to improve customer experience.
- Culture fit
- Social Media Savvy
- Excellent oral communication skills
- Excellent Organizational and interpersonal skills
- Excellent Customer Service
- Attention to detail.
- Ability to multitask effectively
- Problem-solving and attention to detail.
- Team player.
Language: English (Required)
Location: Karu, Abuja. (Must reside around the area.)
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