Mini-Grids Commercial Operations Manager

Mini-Grids Commercial Operations Manager

Requisition ID: Location:

ZM NG KE BJ UG

Job Title: Mini-Grids Commercial Operations Manager

Department: Strategic Marketing

Reporting Line: Global Mini-grids Product & Commercial

Location: Sub-Saharan Africa (Nigeria, Benin, Uganda, Kenya or Zambia)

Job Grade: 15

About ENGIE Energy Access

ENGIE Energy Access is the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services, and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments from $0.19 per day and the mini grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1, employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda, and Zambia), over 1.9 million customers and more than 9 million lives impacted so far, ENGIE Energy Access aims to impact 20 million lives across Africa by .

Job Purpose/Mission  

MySolGrid is seeking a Mini-grids Commercial Operations Manager to support Head of Mini-Grids Product and Commercial achieve successful commercial operations in all countries of operation. MySolGrid is currently operating in 5 countries preparing its scale up to increase its impact across more regions. The role will be responsible for supporting and overseeing successful commercial operations of all EEA’s mini grids in operation.

Responsibilities

Support country teams develop commercial initiatives to drive electricity sales, appliances sales and development of income generating activities using our energy services.

Onboarding the new commercial managers in different countries.

Develop the MySolGrid Customer-Journey and build intervention framework at different stages to be customized by countries.

Develop meaningful dashboards and relevant actionable interventions.

Lead the adoption of digital tools by Commercial Teams in the countries.

Designing campaigns across markets for revenue stimulation and leveraging on best practices replication across markets.

Co-develop the value proposition for Mini-grids and Solar Home Systems integration.

At EEA, we have high expectations for our managers. Each manager plays a key role in creating an exceptional experience not only for our customers but for every person on our team. Our managers help EEA realize our ambitious goals while developing their own leadership skills and facilitating growth for their direct reports.

We believe that great managers: 

Deliver ambitious results: As a high-performing and accountable leader, you create an enabling environment for effective action and bold decision which contribute to successful delivery of results. 

Act with integrity: As an ethical leader you are honest, respectful, objective, and transparent. You create and build upon a foundation of trust and openness. 

Inspire and mentor the team: As an inspirational leader you walk the talk. You empower and coach your team with trust and humility. 

Are accessible: as an accessible leader, you develop and maintain deep connections with stakeholders through approachability and active listening. 

Ensure diversity and inclusion: as an inclusive leader, you ensure diversity and foster a sense of belonging. 

Knowledge and skills 

Experience:

At least 4 years of experience in project management, data analysis and/or engineering background.

A passion for energy access and a willingness to pursue lasting impact.

A previous experience in mini-grids business is a strong plus.

Background or strong ability to quickly understand the technology and digital sides of the mini-grid business.

Outstanding written and verbal communications skills (English, French is a plus).

Entrepreneurial spirit, proactivity, and collaborative nature.

Self-organized and pro-active, with an ability to learn quickly and demonstrate recommendations through a rational, data-driven approach.

Commit to upholding high standards of integrity, professionalism, and confidentiality.

Demonstrate humility, honesty and flexibility.

Qualifications:

Master’s degree in data analysis, commercial strategy, project management, engineering.

Language(s): 

English

French is a plus.

 Technology:

Skilled in the use of Microsoft Office products and basic IT knowledge required.

Salesforce, PowerBI or Tableau knowledge is a plus.

We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted.

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!