Human Resources Officer

Responsibilities:

Recruitment & Onboarding:

• Develop and implement effective recruitment strategies to attract qualified candidates.
• Oversee end-to-end hiring processes, including job postings, interviews, selection, and background/guarantor checks.
• Ensure new employees undergo structured onboarding and orientation programs.
• Maintain a talent pipeline for critical positions.

Employee Relations & Engagement:

• Serve as the primary point of contact for employee concerns and grievances.
• Promote a positive workplace culture across all outlets.
• Organise staff welfare activities, recognition programs, and engagement initiatives to improve morale.
• Address misconduct and conflicts promptly while ensuring fair and consistent disciplinary action.

Policy Development & Compliance:

• Develop, review, and enforce HR policies in line with Nigerian labour laws and QSR industry best practices.
• Ensure all branches comply with company rules, labour laws, and health & safety regulations.
• Keep management updated on changes in employment legislation.

Performance Management:

• Coordinate the company’s performance appraisal process.
• Collaborate with department heads to set Key Performance Indicators (KPIs) for all roles.
• Monitor and evaluate employee performance, providing guidance for improvement.

Training & Development:

• Conduct training needs analysis for all departments.
• Organise periodic training sessions for customer service, food safety, leadership, and compliance.
• Develop career development plans for high-potential employees.

HR Administration:

• Maintain accurate HR records, personnel files, and HRIS data.
• Manage staff attendance, leave requests, and absenteeism reports.
• Oversee payroll inputs and staff benefits administration.
• Ensure proper documentation of all HR actions and decisions.

Workforce Planning & Retention:

• Forecast staffing needs for new and existing outlets.
• Develop retention strategies to reduce staff turnover.
• Identify and groom internal talent for leadership roles.

Key Performance Indicators (KPIs):

• Staff turnover rate maintained within company targets.
• Recruitment cycle time (vacancy to hire) kept within agreed limits.
• 100% compliance with company policies and labour regulations.
• Timely completion of performance appraisals.
• Improved employee engagement scores.
• Reduction in disciplinary cases due to proactive staff management.

Requirements:

• Bachelor’s degree in human resource management, business administration, Industrial Relations, or related field.
• Professional HR certification (CIPM, SHRM, or equivalent) is an advantage.
• Minimum of 3 years of HR management experience, preferably in the QSR, retail, or hospitality sector.
• Strong understanding of Nigerian labour laws and HR best practices.
• Excellent communication, leadership, and conflict-resolution skills.
• Proficiency in HRIS and Microsoft Office Suite.
• Ability to multitask and thrive in a fast-paced, multi-location operation.

Working Conditions:

• Based at Head Office but with periodic visits to outlets for HR supervision.
• Fast-paced QSR environment requiring flexibility, responsiveness, and people skills.

Uncle Stan's Foods stands out as a small chops company celebrated for its distinctive finger food flavors throughout Lagos. Our brand sets us apart, making Uncle Stan's Foods a unique choice.

Uncle Stan's Foods, a renowned small chops company based in Nigeria, offers a vibrant and dynamic workplace for talented caterers seeking exciting opportunities. We take pride in our commitment to delivering unique and delightful finger foods that have become a favorite across the nation.

Joining Uncle Stan's Foods means becoming a part of a culinary team that values creativity, innovation, and passion for exceptional flavors. Our company culture encourages continuous growth, providing caterers with a platform to showcase their skills and contribute to the success of our brand.

At Uncle Stan's Foods, we believe in fostering a collaborative and supportive environment where each team member plays a crucial role in our culinary journey. As a caterer with us, you'll have the chance to work on diverse and engaging projects, expanding your repertoire while creating memorable culinary experiences for our customers.

Choose Uncle Stan's Foods for a fulfilling career where your culinary expertise meets a brand known for its unique and delicious offerings, making a significant impact on Nigeria's culinary landscape.