HR Generalist

The Concept Group

Job Summary

The HR Executive will provide clear, professional, and accurate advice and guidance to employees on a wide range of employment-related issues, give timely responses to HR-related requests and promote the company’s culture. He/she will provide support to all HR operations and processes as required.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements

  • Provide first level advice and support to managers on all matters relating to employees in the branch
  • Support and advise line managers on the handling of disciplinary, grievance, capability, or performance issues
  • Respond to employee HR related requests, attend to employee complaints, and work to resolve conflicts in the branch
  • Track disciplinary issues, verify and confirm warnings and monitor the improvement of undesirable behavior and misconduct
  • Participate and take notes at investigation and disciplinary hearings when necessary
  • Advice managers on cases of absenteeism, ensuring compliance with related policy and procedure.
  • Provide advice and guidance on employee leave benefits & entitlement such as maternity, paternity, annual, etc.
  • Work with the HR Admin team in the head office to manage employee benefits such as staff loans, leases, welfare incentives, professional subscriptions, etc.
  • Administer employee HMO plans, update employees with the required information and resolve queries resulting from the use of HMO
  • Keep up to date with changes and developments in Human Resources policies, best practices, and employment law.
  • Support the employee onboarding process, ensuring new hires are properly introduced to colleagues
  • Prepare new hire paperwork, collate information from employees & update employee files
  • Provide onboarding materials to new hires upon resumption
  • Manage the HR module of ERP for the branch
  • Ensure personnel files are in place for each employee and effectively maintained
  • Keep track of all HR transactions including salary payment, travel allowances, employee awards, statutory payments
  • Keep track of employee absences and provide reports on headcount and absence
  • Collaborate with the L&D team in the head office to carry out L&D activities when necessary
  • Manage the physical onboarding of staff in the branch Performance Management:
  • Work with the Performance Management team in the head office to manage quarterly performance appraisals within the branch.
  • Work with the Performance Management team in the head office to plan engagement activities for the branch.
  • Supports the Performance Management team in collating data needed to prepare salary, commission, productivity pay, and performance bonus for the sales team in the branch.
  • Assist with interview scheduling activities for the branch.
  • Complete any other duties and responsibilities when requested, which are commensurate with this role.

Qualification

  • Bachelor’s Degree in Human Resources Management or relevant field.
  • Minimum of 2 years relevant experience in human resources management
  • Complete understanding of HR functions and best practices
  • Demonstrated commitment to teamwork through own actions, with a proactive, enthusiastic, and innovative approach to work.
  • A high level of attention to detail and the ability to prioritize effectively.

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