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4 weeks ago

Job Summary

An hotel manager is a professional who oversees the daily operations of a hotel, ensuring efficient management and customer satisfaction.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

Responsibilities:

  • Supervising staff, setting clear objectives, and providing feedback and training
  • Managing budgets, expenses, sales, and profits
  • Implementing marketing strategies and promoting the hotel’s brand and services
  • Communicating with guests, resolving complaints, and enhancing loyalty
  • Maintaining compliance with laws, regulations, and health and safety standards
  • Collaborating with external parties, such as suppliers, contractors, and event organizers

Requirements:

  • Proven experience in the hospitality industry, preferably as a hotel manager or a relevant role
  • Minimum academic qualification of a bachelor's degree in hotel management, business administration, or a related field
  • Excellent leadership, communication, and interpersonal skills
  • A customer-oriented and problem-solving mindset
  • A good knowledge of hotel management software, accounting systems, and online booking platforms
  • Fluency in English and other languages as required.

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