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1 month ago

Job Summary

We are seeking a dedicated hospitality professional with a knack for delivering exceptional guest experiences, excels in creating a warm and welcoming atmosphere while managing operations seamlessly. If this describes you, apply!

  • Minimum Qualification : Degree
  • Experience Level : Entry level
  • Experience Length : 1 year

Job Description/Requirements

Responsibilities:

  • Oversee daily operations of the guest house, ensuring an outstanding guest experience.
  • Manage reservations and handle inquiries.
  • Supervise, train, and motivate staff to deliver high-quality service.
  • Maintain the guest house to the highest standards of cleanliness, comfort, and safety.
  • Handle guest complaints and resolve issues promptly.
  • Efficiently monitor budgets, control expenses, and manage supplies and inventory.
  • Ensure compliance with all health, safety, and hospitality regulations.


Requirements:

  • B.Sc degree in Hospitality Management, Tourism, Business Administration or relevant field
  • Proven work experience as a Guest Relations Manager, Hotel Manager or similar role
  • Understanding of all hotel management best practices and relevant laws,
  • Hands-on experience with Hotel Management Software (PMS)
  • Proficiency in English; knowledge of other languages is a plus
  • Customer service drive with outstanding communication and active listening skills
  • Excellent problem-solving and multitasking skills
  • Leadership skills along with the ability to motivate a team into high performance
  • Ability to work flexible hours
  • Strong sense of responsibility and a professional presentation


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