Group Rewards and Performance Manager

OBJECTIVE

The Group Rewards and Performance Manager will be responsible for monitoring and driving the performance management and total rewards framework for the Group . The role will also oversee and manage third-party labor contractors to ensure optimal service delivery and alignment with organizational goals.

KEY RESPONSIBILITIES

Reward

• Partner with the Head of Department (HOD) to define and implement Group’s pay philosophy and reward strategy to attract, retain, and motivate employees.
• Ensure timely and accurate payment of all employee salaries and benefits each month.
• Manage remuneration structures and conduct surveys to ensure internal equity and external competitiveness.
• Lead the annual and ad-hoc pay review processes, ensuring fairness, compliance, and alignment with company goals.
• Collaborate with the HOD to monitor and maintain total employee cost within the approved budget.
• Oversee remuneration surveys conducted by consultants and pay peer groups to benchmark Group’s pay structure and practices.
• Communicate strategically and periodically on total cost of employment to employees, enhancing transparency and understanding of their value.

Performance Management

• Oversee and maintain Group’s performance management framework to ensure compliance, relevance, and alignment with long-term organizational objectives.
• Manage the appraisal process, including periodic, mid-year, and year-end reviews.
• Provide coaching and guidance to managers in conducting effective appraisal reviews and performance discussions.
• Support the management of employees placed on Performance Improvement Plans (PIPs) to drive improvement and accountability.

Third Party Management

• Oversee Group’s third-party labor suppliers, ensuring compliance with Group’s standards, policies, and contractual agreements.
• Monitor and manage third-party headcount to ensure cost efficiency, service optimization, and compliance with approved budgets.

EDUCATION & EXPERIENCE

• Bachelor’s degree or its equivalent; additional certification in Human Resources is an added advantage.
• At least 5 years’ experience managing rewards and performance management frameworks in a recognized organization.
• Proven track record of success in compensation, benefits, and performance management within a large, global, or multinational company.

KNOWLEDGE & SKILLS

• Strong numerical and analytical skills.
• Advanced knowledge of performance and reward theories and concepts, with a proven track record of applying them successfully in practice and contributing to leading-edge thinking.
• Demonstrated project management and vendor management experience.
• Excellent proficiency in Excel and data management.
• Ability to take a big-picture view of key metrics and analysis, with practical experience using related tools such as SharePoint, Excel, and compensation databases.

PERSONAL ATTRIBUTES

• Proven ability to achieve results through influence in complex, networked environments.
• Flexible and adaptable, with the capacity to integrate quickly into organizations and build strong relationships with senior business and HR leaders.
• Skilled at operating effectively across diverse functions within a global organization.
• Strong communicator in English, with excellent presentation and influencing skills.
• Demonstrates strong business acumen, supported by relevant professional experiences.

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