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Fraud & Risk Management

Job Summary

We are an international Sports betting company searching for a vibrant fraud and risk management officer to join our growing team in Nigeria. We are the best online sports betting company in the continent of Africa. Candidate must have experience in fraud payment management, banking / EComm., risk and general payments in sports betting industry. The main role is to resolve issues raised by technical or non-technical medium in terms of customer’s deposits and withdrawals and also to process correctly and timely whilst proactively anticipating issues to minimize fraud, risk and upholding outstanding levels of customer service.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description


Qualification:

  • A minimum of 3-5 years’ experience working in the field, Knowledge about online payment systems, regulations and understanding of KYC, Excellent verbal and written English, Ability to handle private, sensitive, confidential information appropriately.

Knowledge, skills and abilities:

  • Able to check and process incoming and outgoing customer payments within SLA.

  • Ability to carry out investigations and taking immediate corrective action to mitigate losses to the business.

  • Able to resolve on time escalated CS queries with regards to responsible gaming, payments and fraud.

  • Keep department updated on latest fraud cases/trends and assist with training when required.

  • Liaise with integrated or 3rd party providers when needed

  • Good knowledge of acts and regulation

  • Flexible on working hours as per demand from assignment. 


Location:   Nigeria

Mini. Exp.:  3 to 5 yrs.

Industry:   E-Comm / Fmcg / Gaming / Casinos / Sports Betting

Employment type: Permanent


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