Fleet and Logistics Supervisor

Responsibilities:

• Oversee the routine maintenance, repairs, and licensing of the entire delivery fleet (bikes.).
• Plan and optimize daily delivery routes using logistics software to minimize delivery time and cost, especially for time-sensitive, perishable goods.
• Manage the scheduling and dispatch of drivers/riders from the hub for last-mile delivery. Recruit, train, and supervise a team of drivers, riders, and dispatch personnel.
• Ensure proper handling and loading of baked goods, strictly maintaining the cold chain or specific temperature requirements during transit to prevent spoilage.
• Coordinate with the hub supervisors to ensure orders are ready and accurately matched for dispatch.
• Track key performance indicators (KPIs) like On-Time Delivery (OTD), delivery success rate, and logistics costs per order.
• Develop and implement standard operating procedures (SOPs) for all logistics functions to improve efficiency and reduce errors.
• Manage relationships with external equipment providers, mechanics, and fuel suppliers as needed.

Requirements:

• Minimum BSc/HND in Logistics & Supply Chain Management, Business Administration, Transport Management, Operations Management, or any related field.
• Deep understanding of logistics processes, route planning, and fleet maintenance, ideally in a perishable goods environment.
• Proven ability to lead and motivate a large team of field staff (drivers/riders).
• Experience with GPS tracking systems, route optimization software, and inventory tools.
• Strong ability to quickly resolve real-time logistics issues (e.g., traffic, vehicle breakdowns, dispatch errors).
• Ability to manage a logistics budget, track expenses, and identify cost-saving opportunities.
• Excellent verbal and written communication skills in English, with proficiency in local dialects for team management being a plus.

Remuneration: NGN 150,000 monthly