Dispatch Rider
Job summary
We are seeking a reliable, safety-conscious, and customer-oriented Dispatch Rider to ensure the timely and secure delivery of packages, documents, and products to customers and business partners.
Job descriptions & requirements
Responsibilities:
- Pick up and deliver packages, documents, and products to designated locations promptly and safely.
- Plan efficient delivery routes to ensure timely deliveries and optimize fuel usage.
- Verify delivery details and ensure items are delivered to the correct recipients.
- Obtain customer signatures or other proof of delivery where required.
- Handle packages carefully to prevent damage, loss, or tampering during transit.
- Conduct daily inspections of the assigned motorcycle and report maintenance needs or faults promptly.
- Ensure the motorcycle is clean, roadworthy, and properly fueled before commencing deliveries.
- Maintain accurate records of deliveries, collections, mileage, fuel usage, and expenses.
- Comply with all traffic laws, road safety regulations, and company delivery policies.
- Communicate delivery updates, delays, or incidents to the supervisor in a timely manner.
- Collect payments or documents from customers where required and ensure accurate remittance.
- Provide courteous and professional customer service during all interactions.
Requirements:
- Minimum of SSCE or equivalent qualification.
- Proven years of experience as a Dispatch Rider, Courier Rider, or in a similar delivery role.
- Valid Rider's Permit and a valid Nigerian Driver's License for motorcycles.
- Good knowledge of road networks and navigation within the assigned location.
- Ability to use GPS and navigation applications such as Google Maps.
- Good communication and interpersonal skills.
- Honest, reliable, and able to work independently.
- Physically fit and capable of handling delivery responsibilities.
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