Country Manager
Job summary
Our Client is one of Africa's most important remittance markets, seeking an exceptional Country Manager in Nigeria to lead and scale their operations, partnerships, and growth strategy This is a high-impact leadership role responsible for driving market growth, profitability, customer acquisition, strategic partnerships, and operational excellence
Job descriptions & requirements
Responsibilities:
Market Growth & Strategy:
- Develop and execute the strategic vision for launching, scaling, and optimizing growth within the Nigerian market.
- Drive customer acquisition, retention, and engagement initiatives across key sending and receiving corridors.
- Identify and implement innovative growth opportunities to increase market share, profitability, and brand awareness.
- Monitor market trends, customer behavior, and competitive activity to inform strategic decision-making.
Commercial & Partnership Development:
- Build and manage strategic relationships with commercial partners, financial institutions, diaspora organizations, and community leaders.
- Expand the company's presence within Nigerian diaspora communities globally.
- Identify partnership opportunities that drive customer acquisition and improve unit economics.
Leadership & Team Management:
- Recruit, develop, and lead a high-performing local and international growth team.
- Foster a culture of accountability, innovation, collaboration, and execution excellence.
- Coach and mentor team members while ensuring alignment with company objectives.
Financial & Operational Ownership:
- Own and manage the Nigerian market's profit and loss (P&L) performance.
- Deliver growth, revenue, and profitability targets.
- Track, analyze, and interpret key operational, financial, and growth metrics.
- Present performance updates, insights, and recommendations to executive leadership.
Cross-Functional Collaboration:
- Work closely with Product, Customer Service, Finance, Compliance, Legal, Financial Crime, Technology, and People Operations teams.
- Provide market intelligence and customer insights to influence product development and customer experience improvements.
- Ensure operational excellence while maintaining regulatory compliance and customer trust.
Requirements:
- Bachelor's Degree required.
- Master's Degree, MBA, or other advanced qualification is an advantage.
- 5–10 years of experience in high-growth environments such as Fintech, Financial Services, Consulting, Strategy, Operations, Startups, Growth Leadership
- Proven experience leading teams and driving commercial growth.
- Strong background in stakeholder management and partnership development.
- Demonstrated experience owning business performance and delivering measurable results.
- Deep understanding of the Nigerian market and diaspora ecosystem.
- Strong commercial acumen and growth mindset.
- Exceptional leadership and people management skills.
- Advanced analytical and problem-solving capabilities.
- Data-driven decision-making experience.
- Excellent communication and presentation skills.
- Ability to thrive in fast-paced, entrepreneurial environments.
- Strong ownership mentality with a bias for execution
- Advanced proficiency in Excel and Google Workspace.
- Experience using data to generate actionable business insights.
- Knowledge of SQL, Python, or R is an added advantage.
- Exceptional network within Nigerian diaspora communities.
- Ability to travel internationally as required.
- Fluency in English is mandatory.
- Additional Nigerian languages such as Yoruba, Igbo, or Hausa are advantageous.
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