Job Summary

VocalBox Youth Therapy is a free, face-to-face and web-based professional counselling service for young people aged 15 to 40 who are dealing with stress, suicidal thoughts, depression, anxiety and addictions. We are seeking experienced and compassionate counsellor/therapist to volunteer to join our capacity development division and support

  • Minimum Qualification: Degree
  • Experience Level: Volunteer, internship
  • Experience Length: 2 years

Job Description/Requirements

Responsibilities of Youth Counsellors

  • Conduct periodic appointments with clients who wish to talk to a counsellor/therapist
  • Establish positive and trusting relationships with clients
  • Implement approved guidelines/protocols in providing guidance and appropriately addressing the client situations.
  • Continually assess client situations and provide the proper ongoing support
  • Maintain adequate records about client engagements
  • Refer clients to outside sources or agencies that can better address their specific needs when required.
  • Maintain the strictest confidentiality of each and every client situation
  • Maintaining good working relationships with support networks, government resources, and community resources

Requirements and Skills

  • Familiarity with video conferencing and online collaboration tools especially Zoom
  • Ability to work independently and manage simple tasks with little or no supervision.
  • Good interpersonal skills combined with excellent phone, email and instant messaging communication skills.
  • Proven capacity to deliver results in line with objectives, reporting schedules and workplans.
  • Fluency in written and spoken English.
  • Strong time management and decision-making skills.
  • Must be available to counsel clients online for a minimum of 2 hours per week via Zoom.
  • Minimum of a Bachelors degree in psychology, counseling, social work, or a related field


All engagements between counsellors and clients will strictly be online and the therapy/counselling sessions will strictly be delivered via Zoom

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