Waitress

Responsibilities:

• Welcome customers and seat them in a friendly and professional manner.
• Present menus, answer questions, and provide recommendations when needed.
• Take accurate food and beverage orders and communicate them to the kitchen.
• Serve meals and drinks promptly while ensuring high-quality customer service.
• Check on customers during their meals to ensure satisfaction and address any concerns.
• Process bills and handle cash, card, or other payment methods accurately.
• Please clear and reset the tables for the next guests.
• Maintain cleanliness and organization of the dining area, service stations, and equipment.
• Follow food safety, hygiene, and health regulations at all times.
• Work closely with kitchen staff and colleagues to ensure efficient restaurant operations.

Requirements:

• Minimum of an SSCE qualification or equivalent.
• Previous experience as a waitress or in customer service is an added advantage.
• Excellent communication and interpersonal skills.
• Friendly, courteous, and customer-oriented attitude.
• Ability to work in a fast-paced environment and under pressure.
• Good organizational and multitasking skills.
• Neat appearance and professional grooming.
• Basic numeracy skills for handling payments.
• Flexibility to work weekends, holidays, and shifts as required.
• Physically fit and able to stand or walk for extended periods.