Waitress
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Job summary
The Waitress is responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring a positive dining experience for guests. The role requires a friendly, attentive, and professional approach, with the ability to work efficiently in a fast-paced environment.
Min Qualification:
High School (S.S.C.E)
Experience Level:
Entry level
Experience Length:
1 year
Language Requirement:
English
Working Hours:
Full Time - 9 to 5
Applicant Location:
Abuja, Nigeria
Job descriptions & requirements
Responsibilities:
- Greet customers warmly and guide them to their tables.
- Take accurate food and drink orders and relay them to the kitchen or bar staff.
- Serve meals and beverages promptly and courteously.
- Ensure tables are clean, set properly, and well-maintained throughout service.
- Respond to customer requests and resolve complaints professionally.
- Assist in preparing the dining area before opening and after closing.
- Process bills and handle cash or electronic payments accurately.
- Collaborate with other staff to ensure smooth and efficient service.
- Follow health, hygiene, and safety standards at all times.
Requirements:
- Minimum of SSCE; additional hospitality training is an advantage.
- Previous experience in a restaurant, cafe, or hospitality setting is preferred but not mandatory.
- Excellent communication and interpersonal skills.
- Customer-service oriented, friendly, and professional.
- Ability to work in a fast-paced, sometimes stressful environment.
- Attention to detail and ability to multitask.
- Reliable, punctual, and able to work flexible hours.
- Basic numeracy skills for handling payments and bills.
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