Waiters/Waitresses
Job summary
The Wait Staff is responsible for providing friendly, efficient and professional service to guests throughout their dining experience. The role involves welcoming guests, taking and serving orders accurately, responding to guest requests, maintaining a clean and organised dining area, and working closely with the kitchen and floor team.
Job descriptions & requirements
Responsibilities:
- Prepare tables and service stations and maintain a clean, orderly dining area.
- Welcome guests, explain the menu and recommend appropriate meals and beverages.
- Ask about allergies, communicate them through the approved process and avoid making unverified assurances.
- Enter orders accurately in the POS and coordinate with the kitchen and bar.
- Serve orders, check guest satisfaction, clear tables and report complaints or delays promptly.
- Present accurate bills, process payments as assigned and hand over cash through approved controls.
Requirements:
- A minimum of an OND in a related field
- Good spoken communication
- Numeracy skills
- Grooming
- Teamwork
Important safety tips
- Do not make any payment without confirming with the Jobberman Customer Support Team.
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