Job Summary

A reputable Solar company located in Lagos is currently recruiting to fill the position Technical Support Manager.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 5 years

Job Description/Requirements

Job Competency

  • Ability to provide technical support and system design to all Solar projects.
  • Ability to support the sales staff and answer customer queries on Solar product, engineering and application.
  • Ability to Develop and maintain installation and system design.
  • Ability to offer technical advice to the marketing department and sales team and keep them informed on customer needs and product trends.
  • Ability to provide technical support to field engineers and technicians who are diagnosing, troubleshooting and possibly repairing residential solar systems.
  • Ability to develop a relationship with our key suppliers, know their products and be certified if such programs exist.
  • Ability to Log all customer transactions and interactions in our Customer Relations Management System and follows up assigned cases until resolution is confirmed.
  • Comply at all times with the Environment, Health, Safety, and Quality Standards, Rules and Regulations

Requirements

  • Bsc. or equivalent degree in Electrical engineering or related field with a Minimum of 5 years’ electrical engineering work experience and practical experiences on electrical or structural design, mega solar PV systems or residential PV systems
  • Existing knowledge of Solar inverter systems, batteries and electrical systems.
  • Proficient in MS Office / Google Suite, general software literacy and excellent skills

Application Procedures

  1. Application closes on the 15th April, 2021.

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