Tech support Officer
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Job summary
The ideal candidate should have a good understanding of REST APIs, JSON, HTTP methods, API authentication, Postman, basic databases/SQL, and troubleshooting techniques. The candidate should also be comfortable documenting technical issues, communicating with developers and non-technical users, escalating complex issues when necessary, etc.
Min Qualification:
Degree
Experience Level:
Entry level
Experience Length:
1 year
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
- Assist with API integration tasks and backend implementation activities.
- Support data annotation and data quality assurance processes.
- Test applications and report bugs or technical issues.
- Assist with backend configurations and system setup under supervision.
- Document technical processes, updates, and project activities.
- Work with developers and project teams to resolve technical tasks.
- Perform research and troubleshooting to support ongoing projects.
- Participate actively in technical training sessions and practical assignments.
- Maintain confidentiality of company systems, client information, and project data.
Requirements:
- A minimum of 1 year of experience
- A minimum of a degree in a related field
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