Supervisor
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New
Job summary
The Supervisor oversees daily operations within a team or department to ensure tasks are completed efficiently, targets are met, and company standards are maintained. They provide guidance, support, and direction to team members while monitoring performance and ensuring high-quality service delivery.
Min Qualification:
High School (S.S.C.E)
Experience Level:
Entry level
Experience Length:
2 years
Job descriptions & requirements
Responsibilities:
- Supervise and coordinate the daily activities of staff to ensure productivity and efficiency
- Train, mentor, and motivate team members to achieve individual and team targets
- Monitor staff performance and provide constructive feedback
- Ensure adherence to company policies, procedures, and safety standards
- Handle escalated issues and resolve conflicts within the team professionally
- Prepare reports on team performance, sales, or operational metrics
- Assist management with planning, scheduling, and resource allocation
- Maintain high standards of customer service and operational excellence
- Support recruitment, onboarding, and staff development initiatives
Requirements:
- Minimum of SSCE; OND/HND or Bachelor’s degree preferred, depending on industry
- Proven leadership or supervisory experience is an advantage
- Strong organisational, planning, and problem-solving skills
- Excellent communication and interpersonal abilities
- Ability to motivate, manage, and develop a team effectively
- Strong sense of responsibility, reliability, and professionalism
- Ability to work under pressure and manage multiple tasks
- Basic computer skills for reporting and documentation
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