Care Supervisor

Responsibilities:

• Scheduling home health aides for patient visitation
• Monitoring the quality of care, ensuring the satisfaction of patients and families
•  Assisting in interviewing and recruitment of caregivers.
• Responsible for the complete On-boarding of Caregivers and other staff, i.e. Orientation, training, Verification(Identity, criminal check, certificate, health/fitness & Guarantors), database set  up per recruited staff 
• Develop and maintain a database of caregiver activities and information using computerized record management systems.
• Ensures regular feedback from Clients and provides input to improve the quality and effectiveness of delivered service.
• Quickly identify the caregiver competence gap where one exists and ensure the holes are filled with adequate training or outright replacement.
• Ensures the upskilling of Caregivers with up-to-date training where and when necessary.
• Completes patient care requirements by scheduling and assigning a caregiver and  following up on work results
• Establishes a compassionate environment by providing emotional, psychological, and spiritual support to patients, friends, and families.
• Responsible for setting up the care plan for each customer and  making sure we deliver quality service
• Proficient in budgeting, resource planning, logistics and development and implementation of client care plans.

Requirements:

• Minimum academic qualification of a Bachelor's degree preferred, BSW, BSN or LVN.
• Registered  Nurse a plus
• Applicants should have a valid license or certificate
• Applicants should have a supervisory and people management experience of at least one year
• A background in social service, health care, or other elder care-related field
• An equivalent combination of education and experience will be considered. 

Remuneration: NGN 100,000 - NGN160,000 monthly.