Spa Therapist

Responsibilities:

• Welcome clients, conduct consultations, and understand treatment goals, preferences, allergies, medical history, and contraindications.
• Provide approved spa services such as body massage, body scrubs, body polishing, facials, waxing, steaming, and other non-invasive treatments within the therapist’s training and authorised scope.
• Recommend suitable treatments and home-care routines without making unsupported medical claims.
• Prepare treatment rooms, linen, equipment, oils, products, and consumables before each appointment.
• Maintain excellent hygiene by disinfecting surfaces and reusable tools, changing linen, and disposing of waste correctly after every client.
• Explain each treatment, obtain informed consent, preserve client privacy, and maintain professional boundaries throughout the session.
• Monitor client comfort and stop or modify treatment when pain, irritation, dizziness, allergic response, or another concern arises.
• Record services delivered, products used, client reactions, preferences, and relevant follow-up notes.
• Support appointment scheduling, client reminders, rebooking, treatment packages, and ethical product recommendations.
• Monitor stock levels and report product, linen, or equipment needs promptly.
• Maintain a calm, tidy, pleasant treatment environment and support the wider team during busy periods.
• Follow all workplace health, safety, confidentiality, and customer-service procedures.

Requirements:

• Recognised training or certification in massage therapy, beauty therapy, cosmetology, or a related discipline.
• Practical experience delivering professional spa or beauty treatments.
• Sound knowledge of anatomy basics, skin types, product use, contraindications, sanitation, and client draping.
• Ability to work only within demonstrated competence and refer medical or advanced aesthetic concerns appropriately.
• Neat appearance, good personal hygiene, physical stamina, and professional conduct.
• Warm communication, discretion, punctuality, empathy, and strong customer-service skills.
• Ability to work at either Berger or Abule Egba and accommodate peak or weekend schedules when required.