SMS VAS Support Engineer
Job summary
Manage and optimise telecom SMS/VAS platforms, SMPP gateways, Linux servers, APIs, VPNs, and networks. Ensure reliable SMS delivery, troubleshoot issues, automate processes, and support telecom integrations.
Job descriptions & requirements
Responsibilities:
- Design, implement, and maintain SMPP-based SMS gateways for high-volume messaging.
- Develop and integrate APIs (REST/SOAP) for SMS delivery, reporting, and analytics.
- Monitor and troubleshoot SMPP connections, ensuring minimal downtime and optimal performance.
- Work with telecom providers and customers to establish and manage SMPP binds.
- Analyse logs and debug messaging failures, latency, and delivery issues.
- Optimise SMS routing and pricing by working with multiple vendors and operators.
- Develop scripts and automation tools to streamline messaging workflows.
- Rapidly become acquainted with our current Aggregator Platform by collaborating with our Tech partners.
- Configuring different VPN tunnels, troubleshooting VPN/networking problems in active deployments
- Working knowledge of TCP/IP stack and basic networking protocols, understanding of firewall policies, routing protocols, virtual interfaces, and user authentication protocols.
- Familiar with programming in both user and kernel space traffic flow paths.
- Prior experience in performance tuning for VPN traffic throughout is a plus.
- Knowledge of gateways, firewalls, and routers
- Knowledge of TCP/IP addressing, routing, and troubleshooting
- Installation and configuration of mail services, firewalls, and networks
- Seeing through a project from conception to finished product.
Requirements:
- Experience working with the SMPP protocol and SMS gateways.
- Knowledge of telecommunications protocols, messaging flows, and SMSC integration.
- Good knowledge of VPN technologies (IKE/IPsec, SSL, WireGuard) and security applications in Linux systems.
- Experience with Linux environments and basic scripting (Bash, Shell, or perl/Python).
- Experience in API development and integration (RESTful APIs, JSON, XML, SOAP).
- Strong troubleshooting skills with experience using Wireshark, Postman, or similar tools.
- Familiarity with database technology such as MySQL, PostgreSQL, MongoDB, etc.
- Strong project and time management skills
- Ability to work independently or with a group.
- Fast learner, adept at managing multiple high-priority projects with excellent problem-solving skills
- Excellent written and verbal communication skills
- Experience with MS Office suite
Location: Abuja
Work Mode: Hybrid
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