Senior Systems Engineer

Responsibilities:

• Operating and maintaining the ICT infrastructure (Servers, Storages, Appliances) under the supervision of the Head of Department.
• Maintaining the design, drawings and documentations of the Network and Systems.
• Configuring and maintaining DNS Appliances or Servers.
• Configuring and maintaining monitoring tools: SolarWinds, PRTG, Cacti.
• Configuring and maintaining Mail Servers and other application servers (Windows and Linux)
• Ability to design disaster recovery procedure for the backbone, servers, applications, services
• Responsible of the performance and monitoring of the ICT Infrastructure.
• Maintaining the ISP’s servers and client’s collocating servers.
• Supporting the OSS (Servers and Routers) of the Billing System.
• Maintaining the Company’s IT Infrastructure.
• Provide network and IT solutions for corporate client and support them.
• Providing necessary remote or on-site support to our corporate clients. 
• Reporting and documenting all processed tasks
• Perform reporting as per procedures
• Reporting based on KPIs and evaluating the service, QOS, equipment.
• Responsible for all assigned equipment to his team
• Responsible for achieving any assignment given by his manager
• Keeping up to date with departmental and company notification via Emails, Notice board and other mediums
• Keeping up to date with the technologies used by the company
• Round-the-clock ability and readiness for any kind of urgent intervention due to any faced problem.
• Possess customer centric attitude and the will to visit them when the need arises. 

Requirements:

• BSC (or equivalent) in Computer Science or in Computer Communication Engineering
• Minimum of 6-10 Years’ experience in telecommunication and/ or in information technology is required.
• Microsoft, VMware, Linux, HPE, Dell certifications are preferred.
• Good verbal and writing skills in English are mandatory
• Ability to maintain a good communication and interaction with customers and colleagues.
• Team leadership (or team player).
• Communications skills, both verbal and written.
• Abide and apply the rules and regulations of the department and the company as a whole
• Should maintain a high level of personal responsibility in order to be an example to his colleague
• Experience in firewalls configuration and maintenance.
• Proven experience in Linux and Windows Operating Systems.
• Hands-on experience in Servers (Dell or HPE) and storages.
• Knowledge in Virtualization (VMware)
• Experience in backup solutions such as Commvault.
• Ability to design topology and provide consultancy for corporate customers.
• Billing System Setup, architecture and maintenance knowledge is a plus
• Ability to support applications in both Windows and Linux Environment.