Senior Business Development Associate

Responsibilities:

• Ensure quarterly and annual sales targets are met.
• Track Opportunities: Capture all opportunities in the CRM system.
• Align Opportunities and Revenue: Ensure the number of opportunities and their revenue potential align with the expected closing rate.
• Establish and maintain relationships with the engineering, procurement, finance, and legal teams on a day-to-day basis to ensure best/undelayed service to our clients.
• Ability to assist billing with clients’ nonpayment issues.
• Regularly provide feedback/updates from clients on both new opportunities and existing clients.
• Assist the BDAO in ensuring client KYC is filled, contract, welcome pack to be sent post installation, renewals, etc. 
• Ensure the appropriate escalation matrix (Discounts, client issues, and delays) is followed.
• Know workflow of SAR – new deals, upgrades, demo upgrades, downgrades, modifications, change management forms, etc.
• Ensure the SLA and Service contract are shared with the client.
• To manage and prioritise all tasks daily to ensure no delays.
• Communicate/escalate issues to engineering or management to improve Netcom service. 

Requirements:

• An undergraduate degree qualification essential. OND, HND & BSC.
• Accreditation to professional bodies.
• Experience with both the Microsoft operating system and the Apple operating system.
• Strong verbal and written communication. 
• Good presentation skills for business reports.
• Ability to organize and conduct purposeful Departmental/ Unit meetings.
• Ability to develop and maintain business relationships with internal and external stakeholders.