Sales Representative
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New
Job summary
QServers is seeking talented and passionate individuals looking to pursue a career in Sales/Billing Support/Customer Service at one of the Nigeria's leading web hosting companies. This is not a typical Sales/Billing support representative role! We want people who can identify customers needs and consistently meet their expectations.
Min Qualification:
Degree
Experience Level:
Entry level
Experience Length:
1 year
Language Requirement:
English
Work Type:
Full Time
Working Hours:
8 to 5
Applicant Location:
Nigeria
Job descriptions & requirements
Responsibilities:
- Receive inbound calls from potential and current customers seeking to purchase website hosting, web design, search engine optimization, and other services.
- Resolve sales inquiries and payment-related concerns, as well as assist customers in managing their account information, especially when they encounter issues, they cannot fix themselves.
- You will work directly with customers via telephone and email to troubleshoot quotes, invoices, and payments for products to facilitate the activation/renewal of new products and/or services
- When customers reach out with challenges, you will apply your sales and marketing expertise to recommend the best possible solutions.
- You will have the support of your peers, supervisors, resource pages, and more to aid you in the process.
- Your goal is to ensure that the customer has a positive experience with the product/service
Requirements:
- Minimum of a B.Sc. qualification
- Minimum of 1 year of experience.
- Written and verbal communication skills in the English language
- Ability to multitask efficiently while managing multiple screens and assignments without losing focus.
- Attention to detail to ensure customers have the best experience possible while meeting departmental goals.
- Reliability to work assigned shifts and complete work as expected
- Experience in the areas of Sales/Billing support and customer service
- Capacity to quickly understand and adapt to various web hosting technologies (knowledge of marketing tools, computers, or online banking systems is an added advantage).
- Intrinsic motivation to put in 110%+ to provide an outstanding customer service experience.
About QServers Network Limited
What we are like:
- Add on driven co-workers, supportive staff, relaxed dress code, company outings and more! If you feel that your skills are a match for what we are looking for, please reach out
- This role involves extended periods of sitting, using a computer with dual monitors, typing, and speaking with customers through phone and digital channels.
Important safety tips
- Do not make any payment without confirming with the Jobberman Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
