Sales Representative

Responsibilities:

• Prospecting by searching for and calling upon potential customers.
• Develop promotional marketing campaigns
• Present, promote, and sell products/services to existing and prospective customers.
• Reach out to customer leads through cold calling.
• Follow and achieve the outlet’s sales goals on a monthly, quarterly, and yearly basis. 
• Suggest ways to improve sales (e.g., planning marketing activities, changing the store’s design). 
• Reconcile processed orders from the forum with the Excel report and on Sage. 
• Maintain an accurate database of customer information (contact details, product preferences, and any special terms). 
• Ensure goods purchased are correctly and properly packaged and delivered promptly. 
• Storing the various retail stock items at the sales outlet in the most appropriate fashion and in such a way that any item or material in the store can be located quickly and easily when it is required.
• Ensuring the safety of all items and materials whilst in the store; protecting them from pilfering, theft, damage, and deterioration.
• Liaising with the Logistics department to ensure that items are packed appropriately to avoid damage.
• Arrange the window and counter displays of the products in an attractive manner so as to attract or induce the prospects to buy.
• Sell goods using the FIFO (first in, first out) approach; add new items from the back so the older products are at the front. 
• Ensuring that the correct “stock levels” of the various items are set and maintained and that orders and reorders are made as and when due; requisitions for new products are made on Mondays and Thursdays on or before 12 pm.
• Checking, counting, or otherwise measuring stock to ensure that records are accurate and that no losses are occurring due to pilfering, theft, damage, or poor storage.
• Maintain a clean, healthy, and safe environment; weekly general cleanups occur on Saturday mornings at the Ikoyi & Lekki outlet and Friday evenings at the Surulere branch. 

Requirements:

• Minimum of HND/ BSc.
• Any Relevant training or certification
• 1-2 years Experience
• Experience in sales, planning and implementation of sales strategies
• Experience in customer relationship management
• Experience in managing and directing a sales team
• Excellent written and verbal communication skills
• Strong selling & negotiation skills
• Customer service skills (ability to quickly build rapport with suppliers and customers)
• Excellent interpersonal skills and working knowledge of Microsoft suite: Word, Excel, Outlook
• Stay approachable and have a coaching mindset.